19 AI and software tools news companies are talking about

By Jodie Hopperton

INMA

Los Angeles, California, United States

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During discussions in the first month of the year, I have been hearing a lot about AI and related tools that advanced media companies (of all sizes) are using. Advanced in this meaning are companies I believe are at the forefront of trialling and testing technologies. They consider cost, usability, effectiveness, adaptability, and more.

I pulled this list from the Granola AI summaries of my conversations then ran this through ChatGPT to categorise them, give a definition, and detail why they may be of particular interest. Note: This isn’t an endorsement of these tools. If you have experience with any of them, good or bad, I would love to hear from you.

🧩 Content and workflow tools

1. Sophie

What it is: A smart/dynamic paywall system that adapts access based on rules or behaviour.

Why it’s useful: Helps media companies optimise subscription strategies by tailoring what content is shown or gated to different readers — potentially increasing conversions and revenue.

2. Augment

What it is: AI-assisted coding tool that helps with writing, refactoring, or completing code tasks. 

Why it’s useful: Accelerates developer workflows and reduces time to deploy features, valuable for newsrooms building custom tools.

3. Cursor

What it is: An AI-powered coding assistant/editor for generating, refactoring, and debugging code. 

Why it’s useful: Boosts engineering productivity — especially for prototype ideas or newsroom tech stacks that need rapid iteration.

4. Contentful

What it is: A headless CMS (content management system) that delivers content via API. 

Why it’s useful: Allows rich editorial content to be published across Web, apps, newsletters, and other platforms with consistency.

🧪 Data, analytics, and AI platforms

5. Databricks

What it is: A unified data analytics and AI platform built on a “lakehouse” architecture for large-scale data engineering and machine learning. 

Why it’s useful: Media companies can centralise audience, engagement, and revenue data to drive analytics, BI, personalisation, and predictive modeling.

6. Snowplow

What it is: (not found in searched results but generally) an event-level data collection and analytics platform for first-party data.

Why it’s useful: Offers granular tracking of user behaviour across digital properties, useful for editorial and product optimisation.

7. Permutive

What it is: A privacy-first data management and audience activation platform for publishers and advertisers. 

Why it’s useful: Enables publishers to segment audiences and optimise ad targeting without relying on third-party cookies, protecting privacy while boosting ad outcomes. 

⚙️ Automation and integration

8. N8N

What it is: An open-source automation and workflow engine that connects apps and orchestrates processes. 

Why it’s useful: Enables media teams to automate repetitive tasks (e.g., publishing workflows, data syncs) without heavy engineering.

9. Zapier

What it is: A no-code automation tool that links disparate apps and services with triggers and actions. 

Why it’s useful: Great for connecting editorial, marketing, and analytics systems to save manual effort.

🛠 Developer and productivity tools

10. GitHub Copilot

What it is: An AI coding assistant that suggests lines of code or functions based on natural-language prompts. 

Why it’s useful: Can speed up development and reduce errors when building newsroom tooling or custom integrations.

11. Google Cloud Code

What it is: A developer tooling for cloud apps.

Why it’s useful: Helps developers iterate faster on cloud-native applications that power digital media platforms.

12. Figma Make

What it is: Part of Figma’s suite — a design platform (likely generative design features).

Why it’s useful: Enables UX/UI teams at media companies to prototype site layouts, redesigns, or content experiences quickly.

13. MCP Playwright 

What it is: A test automation tool for Web applications.

Why it’s useful: Ensures robust, cross-browser testing of mission-critical editorial sites and apps before release.

14. Firmly

What it is: A commerce/checkout solution (presumably for flexible checkout flows).

Why it’s useful: Can power e-commerce or subscription checkouts for media monetisation streams.

📣 Engagement and marketing

15. MoEngage

What it is: A customer engagement platform for analytics, segmentation, and omni-channel personalisation.

Why it’s useful: Media companies can use it to deliver targeted newsletters, push notifications, and lifecycle campaigns.

🔐 Privacy, compliance, and consent

16. OneTrust

What it is: A comprehensive privacy, governance, and compliance platform that includes consent management and AI governance. 

Why it’s useful: Helps media companies comply with privacy laws, manage consent, and govern data responsibly across systems.

17. Ethyca 

What it is: A data privacy and consent orchestration platform that manages compliance workflows across systems. 

Why it’s useful: Enables publishers to track and apply user privacy preferences across tools and datasets.

18. Sourcepoint

What it is: A consent management platform (CMP) often used by publishers to collect and manage privacy consents. 

Why it’s useful: Ensures GDPR/CCPA compliance and can help monetise consent interactions while respecting privacy.

19. TrustArc

What it is: A privacy compliance automation and governance suite. 

Why it’s useful: Automates risk assessments and compliance workflows — useful for publishers handling global audiences.

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About Jodie Hopperton